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HOW TO PURCHASE

In this section, we'll look at the LOMALearn Course Catalog and the Shopping Cart, and the process for purchasing course materials.

Can I browse the Course Catalog without having to register or log in?

Yes. If you're not logged in, you can still browse the Course Catalog by clicking the Course Catalog menu option on the left side of the main LOMALearn page, and then selecting Browse Catalog.

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How much does an online course cost?

That's easy to determine. Simply browse the Course Catalog. You can do that at any time, whether logged into the site or not, by clicking the Course Catalog menu option on the left side of the main LOMALearn page, and then selecting Browse Catalog.

The price of each course—both the price for LOMA members and the non-member price, if applicable—are listed below the summary of each course in the catalog.

LOMA also offers discounts through the use of promotional codes, as well as volume purchase discounts. These are discussed in separate FAQs below.

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How can I find the course that's right for me?

The Course Catalog can be viewed in a number of different ways to help you select the course that's right for you. Clicking on the tabs near the top of the Catalog page will re-sort the courses—you can choose to view All Courses at once, or view Courses by Topic, Courses by Language, Courses by Provider, our Course Collections, or all courses approved for agent CE Credit.

A course collection is several courses grouped and sold together as a package to meet a given learning or training objective.

When viewing the list of all courses, you can filter the list by the first letter of the course title by clicking one of the letters—A, B, C, etc.—near the top of the catalog page.

You can also search for courses by keyword. Enter a word, such as Reinsurance, in the Search: box, and click the Go button to search for all courses having to do with reinsurance.

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What payment methods are available?

Students who enroll themselves for a course on LOMALearn can pay by credit card—Visa, Mastercard, or American Express.

Students cannot currently charge their enrollments to their company for invoicing. Company corporate administrators / ed reps can choose to be invoiced, and they can also pay by credit card. Invoices are typically sent out monthly.

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Can I make purchases in currencies other than U.S. dollars?

Not at this time. Currently, all LOMALearn purchases are denominated in U.S. dollars. We plan to add the ability to make purchases denominated in other currencies at a future date.

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If I purchase a course, do I get immediate access to it?

Yes! When your purchase is completed, the course will be added immediately to your My Learning page. Select My Learning from under the My LOMALearn menu on the left side of the LOMALearn site. You must be logged in to see your My Learning page.

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How long can I access a course that I've purchased?

You have access to a course for up to one year from the date of purchase. You can access a course as many times as you wish during the time period it is available to you.

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What is the buying process for students?

The LOMALearn purchasing process for students is similar to that of any other shopping cart-based purchase experience on other Internet web sites:

  • Browse the Course Catalog (select Browse Catalog from the Course Catalog menu on the left side of the web page) to find the products you want to purchase.
  • The short summary provides a brief description of the product, or you can click the product name to link to another page containing more detailed information.
  • The product's price—for both LOMA members and non-members, if applicable—is listed in the catalog.
  • Click to add the product to your shopping cart. If you are not currently logged in, you will be taken to the LOMALearn home page and asked to log in. If you have a LOMALearn username, enter it and your password in the "Client Login" area of the home page. You'll then be taken to the shopping cart. If you do not have a LOMALearn username, click "Sign Up/Register" to create an account, then log in and return to the Course Catalog to add the product to your shopping cart.
  • If you want to purchase additional products, click Continue Shopping or select Browse Catalog again from the Course Catalog menu.
  • Once you've added all the products to the shopping cart that you wish to purchase, it's a simple four-step process to complete your purchase:
  1. Select items. Check that you've got all the correct items in the cart. If you need to remove an item, click "Remove item". The price shown reflects any LOMA member pricing, but does not reflect any discounts or promotional codes you may be entitled to.
  2. Payment info. If you have purchased items from LOMALearn before, you can select a previously-used billing address from the "Select billing address to use" dropdown list. Otherwise, fill out the requested billing address information, which should match the information on record with your credit card company. Select the method of payment (Visa, MasterCard, or American Express), and enter your credit card information. Then click Next. You'll be asked to check that your payment information is correct. If it is, click Next.
  3. Confirm order. Here you're presented with a summary of your purchase order. Any volume discounts will be applied automatically to the total price. If you have a promotional code, enter it in the appropriate box and click Apply / Change Promotional Code. Only one code can be used per order. When you click Next, your order will be processed and your credit card will be charged.
  4. Done! Your purchase is complete. Your purchases of online courses or online study aids will be added to your My Learning page.

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What is the buying process for Corporate Administrators?

The buying process for Corporate Administrators is basically the same as it is for students (see the previous FAQ), except for the following differences that take into account the fact that Corporate Administrators in LOMALearn typically purchase courses and other materials for the employees whose online learning they oversee or are responsible for coordinating, rather than for themselves:

  • At step 1 in the shopping cart (Select Items), the Corporate Administrator selects the student(s) for whom each product should be purchased. In the Student Assignment column, select a student from the dropdown list and click Apply. You must be sure to click Apply in order for the change to take effect. To add the same course to the shopping cart for another student, choose the student's name from the dropdown list in the Additional Students column and click Apply. Again, you must be sure to click Apply for the change to take effect. To add the course to the cart for all of your students, click Add this item for all students in group; this will add the course to the cart for all of your students who are not already enrolled for the course.
  • At step 2 in the shopping cart (Payment Info), you have an additional payment method besides Visa, Mastercard, or American Express: Invoice to Company. LOMA will send you a monthly invoice of purchases you've made.

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I'm a Corporate Administrator. Can I enroll multiple students for a course at the same time?

Yes. As noted in the previous FAQ, once you add a product to the shopping cart, you can easily add additional quantities of the product for additional students, by choosing a student's name from the dropdown list in the Additional Students column and clicking Apply. You must be sure to click Apply for the change to take effect. To add a product to the cart for all of your students who have not already purchased the product, click Add this item for all students in group.

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I tried to purchase a course, but it failed. Why would that happen?

If your purchase order fails, check for any error messages (these typically appear in dark red italics). For example, the following error occurs if a student is already enrolled in a course and you try to enroll that student again: 1 course in your cart was already assigned to the requested student. This duplicate enrollment was removed from your cart. A student cannot be enrolled for the same course twice.

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As a Corporate Administrator, can I look up which students from my company have purchased materials on LOMALearn?

Yes. Go to Administrator Reports under the Administration menu option on the left side of the LOMALearn pages. The "Student Information Report" and the "Activities in Progress Report" can provide you with this information.

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Can I check out a demo course before buying?

Yes. Sample lessons from select courses are available on LOMALearn.

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I have a promotional code. How do I apply it to my purchase?

Promotional codes are applied during Step 3 (Confirm Order) of the shopping cart purchase process. Enter the promotional code in the "If you have a promotional code, enter it here:" box, then click Apply / Change Promotional Code. Only one promotional code may be used per order.

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Are volume pricing discounts available?

All LOMALearn corporate accounts that are opened with a certain level of up-front purchases will be offered the potential for discounts on pricing from the published rates. This volume pricing begins at 100 course licenses and applies to non-designation course purchasing only.

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Is purchasing on LOMALearn secure?

Yes. LOMALearn is a secured, encrypted web site. This helps prevent unauthorized people from seeing the information that is sent back and forth between LOMALearn and you. You can check the status of LOMALearn's security certificate in Internet Explorer by double-clicking the yellow padlock icon near the lower right of the status bar.

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