HOW TO PURCHASE
In this section, we'll look at the LOMALearn Course Catalog and
the Shopping Cart, and the process for purchasing course
- Can I browse the Course Catalog without having to register or
- How much does an online course cost?
- How can I find the course that's right for me?
- What payment methods are available?
- Can I make purchases in currencies other than U.S.
- If I purchase a course, do I get immediate
access to it?
- How long can I access a course that I've
- What is the buying process for students?
- What is the buying process for Corporate Administrators?
- I'm a Corporate Administrator. Can I enroll multiple students
for a course at the same time?
- I tried to purchase a course, but it failed. Why would that
- As a Corporate Administrator, can I look up which students
from my company have purchased materials on LOMALearn?
- Can I check out a demo course before buying?
- I have a promotional code. How do I apply it to my
- Are volume pricing discounts available?
- Is purchasing on LOMALearn secure?
Can I browse the Course Catalog
without having to register or log in?
Yes. If you're not logged in, you can still browse the Course
Catalog by clicking the Course Catalog menu option
on the left side of the main LOMALearn page, and then selecting
How much does an online course
That's easy to determine. Simply browse the Course Catalog. You
can do that at any time, whether logged into the site or not, by
clicking the Course Catalog menu option on the left
side of the main LOMALearn page, and then selecting Browse
The price of each course—both the price for LOMA members and the
non-member price, if applicable—are listed below the summary of each
course in the catalog.
LOMA also offers discounts through the use of promotional codes,
as well as volume purchase discounts. These are discussed in
separate FAQs below.
How can I find the course that's
right for me?
The Course Catalog can be viewed in a number of different
ways to help you select the course that's right for you. Clicking on
the tabs near the top of the Catalog page will re-sort the
courses—you can choose to view All Courses at once,
or view Courses by Topic, Courses by Language, Courses by Provider, our Course Collections, or all courses approved for agent CE Credit.
A course collection is several courses grouped and sold together as a package to meet a given learning or training objective.
When viewing the list of all courses, you can filter the list by
the first letter of the course title by clicking one of the
letters—A, B, C, etc.—near the top of the catalog page.
You can also search for courses by keyword. Enter a word, such as
Reinsurance, in the Search: box, and click
the Go button to search for all courses having to do with
What payment methods are
Students who enroll themselves for a course on LOMALearn can pay
by credit card—Visa, Mastercard, or American Express.
cannot currently charge their enrollments to their company for
invoicing. Company corporate administrators / ed reps can choose to be invoiced, and they can also pay by credit
card. Invoices are typically sent
Can I make purchases in
currencies other than U.S. dollars?
Not at this time. Currently, all LOMALearn purchases are
denominated in U.S. dollars. We plan to add the ability to make
purchases denominated in other currencies at a future date.
If I purchase a course, do I get immediate access to it?
Yes! When your purchase is completed, the course
will be added immediately to your My Learning page.
Select My Learning from under the My
LOMALearn menu on the left side of the LOMALearn site. You
must be logged in to see your My Learning page.
How long can I access a course that I've purchased?
You have access to a course for up to one year from the
date of purchase. You can access a course as many times as you
wish during the time period it is available to you.
What is the buying process for
The LOMALearn purchasing process for students is similar to that
of any other shopping cart-based purchase experience on other
Internet web sites:
- Browse the Course Catalog (select Browse
Catalog from the Course Catalog menu on
the left side of the web page) to find the products you want to
- The short summary provides a brief description of the product,
or you can click the product name to link to another page
containing more detailed information.
- The product's price—for both LOMA members and non-members, if
applicable—is listed in the catalog.
- Click to
add the product to your shopping cart. If you are not
currently logged in, you will be taken to the LOMALearn home page
and asked to log in. If you have a LOMALearn username,
enter it and your password in the "Client Login" area of the home
page. You'll then be taken to the shopping cart. If you do
not have a LOMALearn username, click "Sign Up/Register" to create
an account, then log in and return to the Course Catalog to add
the product to your shopping cart.
- If you want to purchase additional products, click
Continue Shopping or select Browse
Catalog again from the Course Catalog
- Once you've added all the products to the shopping cart that
you wish to purchase, it's a simple four-step process to complete
items. Check that you've got all the correct items in the
cart. If you need to remove an item, click "Remove item". The
price shown reflects any LOMA member pricing, but does not reflect
any discounts or promotional codes you may be entitled to.
- Payment info. If you have purchased items
from LOMALearn before, you can select a previously-used billing
address from the "Select billing address to use" dropdown list.
Otherwise, fill out the requested billing address information,
which should match the information on record with your credit card
company. Select the method of payment (Visa, MasterCard, or
American Express), and enter your credit card information. Then
click Next. You'll be asked to check that your
payment information is correct. If it is, click
- Confirm order. Here you're presented with a
summary of your purchase order. Any volume discounts will be
applied automatically to the total price. If you have a
promotional code, enter it in the appropriate box and click
Apply / Change Promotional Code. Only one code
can be used per order. When you click Next, your
order will be processed and your credit card will be charged.
- Done! Your purchase is complete. Your
purchases of online courses or online study aids will be added to
your My Learning page.
What is the buying process for
The buying process for Corporate Administrators is basically the
same as it is for students (see the previous FAQ), except for the
following differences that take into account the fact that Corporate
Administrators in LOMALearn typically purchase courses and other
materials for the employees whose online learning they oversee or
are responsible for coordinating, rather than for themselves:
- At step 1 in the shopping cart (Select
Items), the Corporate Administrator selects the
student(s) for whom each product should be purchased. In the
Student Assignment column, select a student from
the dropdown list and click Apply. You must
be sure to click Apply in order for the change to
take effect. To add the same course to the shopping cart for
another student, choose the student's name from the dropdown list
in the Additional Students column and click
Apply. Again, you must be sure to click
Apply for the change to take effect. To add
the course to the cart for all of your students, click
Add this item for all students in group; this
will add the course to the cart for all of your students who are
not already enrolled for the course.
- At step 2 in the shopping cart (Payment
Info), you have an additional payment method besides
Visa, Mastercard, or American Express: Invoice to
Company. LOMA will send you a monthly invoice of
purchases you've made.
I'm a Corporate Administrator. Can
I enroll multiple students for a course at the same time?
Yes. As noted in the previous FAQ, once you add a product to the
shopping cart, you can easily add additional quantities of the
product for additional students, by choosing a student's name from
the dropdown list in the Additional Students column
and clicking Apply. You must be sure to click
Apply for the change to take effect. To add a
product to the cart for all of your students who have not
already purchased the product, click Add this item for all
students in group.
I tried to purchase a course, but
it failed. Why would that happen?
If your purchase order fails, check for any error messages (these
typically appear in dark red italics). For example, the following
error occurs if a student is already enrolled in a course and you
try to enroll that student again: 1 course
in your cart was already assigned to the requested student. This
duplicate enrollment was removed from your cart. A student
cannot be enrolled for the same course twice.
As a Corporate Administrator, can
I look up which students from my company have purchased materials on
Yes. Go to Administrator Reports under the
Administration menu option on the left side of the
LOMALearn pages. The "Student Information Report" and the
"Activities in Progress Report" can provide you with this
Can I check out a demo course
Yes. Sample lessons from select courses are
available on LOMALearn.
I have a promotional code. How do
I apply it to my purchase?
Promotional codes are applied during Step 3 (Confirm
Order) of the shopping cart purchase process. Enter the
promotional code in the "If you have a promotional code, enter it
here:" box, then click Apply / Change Promotional
Code. Only one promotional code may be used per order.
Are volume pricing discounts
All LOMALearn corporate accounts that are opened with a certain level of up-front purchases will be offered the potential for discounts on pricing from the published rates. This volume pricing begins at 100 course licenses and applies to non-designation course purchasing only.
Is purchasing on LOMALearn
Yes. LOMALearn is a secured, encrypted web site. This helps
prevent unauthorized people from seeing the information that is sent
back and forth between LOMALearn and you. You can check the status
of LOMALearn's security certificate in Internet Explorer by
double-clicking the yellow padlock icon near the lower right of the